You may return most new, unopened items within 30 days of delivery for a full refund if faulty. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Where items are not faulty, we refund minus the shipping and any other handling costs, such as PayPal, Stripe, card processing fees, currency exchange rates etc.
Please note where items are specially ordered on request, refunds are not possible.
You should expect to receive your refund within 3 weeks of giving your package to the return shipper. In many cases, you will receive a refund sooner. This time period includes the transit time for us to receive your return item from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return and why. We will respond quickly with instructions for how to return items from your order.
We can ship globally. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please allow 10 to 15 working days for deliveries outside Ireland.
When you place an order, we will estimate shipping costs for you based on the location & availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
The Delivery fee’s vary depending on location and the types of products, this is all stated during check out. In general, most items in the Republic of Ireland have a flat rate of circa 3.95Euro, excluding Fishing Rods. Due to the size of the Rod, the cost can vary but generally don’t exceed 15 euros. International Delivery charges vary by location, all these are displayed during check out.